Privacy Policy

Student desk space.

Welcome to Housr! At Housr, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard your data when you use our services.

1. Information We Collect

When you use the Housr app, we may collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, and billing information.
  • Usage Data: We collect information about how you interact with the app, including pages visited, features used, and any errors encountered.
  • Device Information: We may collect information about the device you use to access the app, such as device type, operating system, and unique device identifiers.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing Services: To deliver the best housemate experience and enable access to our billing services.
  • Customer Support: To respond to your inquiries, address issues, and provide customer support.
  • Improving Our Services: To analyze usage patterns, troubleshoot problems, and enhance the functionality of the app.
  • Communications: To send you updates, promotional offers, and other relevant information about our services.

3. Data Security

We take the security of your personal information seriously and employ industry-standard measures to protect it from unauthorized access, disclosure, alteration, and destruction.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may engage third-party service providers to assist us in delivering our services, and they may have access to your personal information to perform these tasks.
  • Legal Compliance: We may disclose your information if required by law or in response to a legal request.

5. Your Choices

You have the right to access, correct, or delete your personal information. You can also opt out of receiving promotional communications from us.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. We will notify you of any significant changes through the app or other means.

7. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at hello@housrapp.co.uk.

Thank you for choosing Housr. We are committed to being the best housemate and providing you with a hassle-free billing experience.